What happens if I am unable to download the PDF file in the allotted time?

If you experience difficulty downloading a file, please contact the appropriate regional Customer Services department immediately:

In the USA, Canada or Mexico

• 100 Brook Hill Drive
• West Nyack, NY 10994-2133
• USA
• Phone: 845-353-7500
• Toll free: 800-872-7423
• Fax: 845-353-4141
• Email: subscriptions_newyork@cambridge.org

In the UK, Europe or rest of world

• The Edinburgh Building
• Shaftesbury Road
• Cambridge CB2 2RU
• United Kingdom
• Phone: +44 (0)1223 326070
• Fax: +44 (0)1223 325150
• Email: journals@cambridge.org

• Purchasing journal subscriptions and pay-per-view articles online
• How do I purchase a subscription (individual or organisational) online?
• Is buying content on Cambridge Journals Online secure?
• When trying to purchase a subscription I am asked to set up a new account. Why?
• Why are some journals available at the organisational subscription rate only?
• How do I purchase a pay-per-view article online?
• How long do I have to view an article once purchased?
• When does viewing of a pay-per-view article begin?
• Can I save or print an article that I have purchased or rented?
• What happens if I am unable to download the PDF file in the allotted time?
• I have purchased an individual and organisational rate subscription and two Shopping Baskets (Individual and Organisational) have appeared. Why?
• Is there a maximum number of items I can purchase in one transaction?
• Can I pay in Euros?
• Can I pay in my own currency?
• I live in Europe but would like the journal issues to be sent to an address in North America. Is this possible?

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